Privacy Policy


Museums Aotearoa (MA) is committed to protecting the privacy of its board, staff, members, volunteers, and the public in accordance with the Privacy Act 2020.

Information is collected for the purposes of communicating with you about upcoming events, information sharing, maintaining subscriber/membership details, and maintaining details of contractors, and suppliers for the purpose of contracts and payments

Use and Disclosure of Information

Information held by MA is held for the proper and efficient conduct of its business purposes only and as required by New Zealand law.

Personal information will only be used for the purpose for which it was provided. For example, if an email address was supplied in making an enquiry, the email address will only be used for that purpose. MA will not use personal information for any other purpose unless consent has been given.

MA will store personal information in secure computer storage facilities and, where necessary, paper-based records. Staff will securely handle and store personal information in a manner which complies with this Privacy Statement and the Privacy Act 2020. MA has appointed the Chief Executive as Privacy Officer to ensure compliance with this Policy.

Uses may include any marketing, communication, publicity, direct marketing or market research that we might undertake, and for any other purposes for which you have given permission.

Personal information is not disclosed to other organisations and no personal financial details are retained. MA does not sell, rent or otherwise make information available to any other third parties unless required to by law.

Collecting, storing and sharing information

We collect names, addresses, phone numbers, email addresses, and membership details regarding your subscription.

The information is stored securely and managed by MA. MA does not make information available to any other third parties unless required to by law.

Privacy Breaches

All privacy breaches are to be reported to the Privacy Officer as soon as it becomes apparent that there has been a breach.

In the event of a breach of privacy, the Privacy Officer will take steps to consider who is affected by the breach, identify what personal information is involved and whether harm could foreseeably result from the breach. The MA board should be advised immediately of material breaches.

In this context ‘material’ means where the breach has resulted or could result in significant harm to either the affected individual(s), or MA, eg. media attention or it appears the breach has been intentional.


If, after considering these matters, it is decided that the individual(s) should be notified, notification will occur as soon as reasonably possible. If the privacy breach has caused serious harm to someone (or is likely to do so), the Privacy Officer will notify the Office of the Privacy Commissioner as soon as possible.

Updates to the policy

MA reserves the right to change this policy at any time.

Your right to access your information

The Privacy Act 2020 gives you the right to access and correct any personal information we hold on you. You can do this by contacting MA’s Privacy Officer.

Other potential inclusions

“Closed Circuit Television” (CCTV) capturing footage, may be used in particular areas to monitor visitor/guest movements and secure facilities in order to help reduce crime and anti-social behaviour, and to promote community safety. This will only occur in venues that MA has hired for specific events or where MA events are being hosted by member institutions.

Signage indicates that CCTV equipment is operating. CCTV footage will only be viewed by authorised staff and representatives from public law enforcement agencies (e.g. the NZ Police) in accordance with the purpose noted above, or when checking that the system is operational. No attempt will be made to identify individuals from CCTV footage except in cases of reported or suspected incidents requiring investigation, or in relation to any legal proceedings.

Submitting information via website

You do not need to provide any personal information to browse MA’s website. If you provide personal information voluntarily (e.g., through online forms or enewsletters), we will only use it for the stated purpose. We keep this information secure and do not share it with any third parties. Gathering information As part of the operations of MA, we may gather certain types of information about the users of our site:

Personally Identifiable Information. This is provided by you when you register for services that we may offer. Examples of these services could include email newsletters or surveys. Providing this information will always be optional for you. However, some services may not be available to you if you chose not to provide it.

Aggregated Data. This information is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.

To contact the Museums Aotearoa Privacy Officer email MA